Get Water Wise Buffalo

Submit an application

We’ll guide you step by step. This should take about 10 minutes.

Submit proof of your situation

This includes documents like your paystubs. You can do this during your application or come back to this website any time in the next 30 days.

What proof to submit

We’ll let you know what to submit at the end of the application based on the answers you gave us.

These documents are usually required to get the water discount:

Proof of any income.
Proof of City of Buffalo homeownership or copy of rental lease.

Any proof of the following will automatically approve your application:

Supplemental Nutrition Assistance Program (SNAP)
Home Energy Assistance Program (HEAP)
Supplemental Security Income (SSI)
Public Assistance (PA)

These documents are optional but can increase your benefit amount:

If you are 65+ or disabled, a copy of enhanced STAR tax exemption.

What if I can’t get the proof right now?

You can still apply now and submit documents any time in the next 30 days.

Get discount on your next water bill

If you’re approved, you’ll receive a discount on your next water bill.

In response to the COVID-19 pandemic, Buffalo Water is restoring service to all residents who have had their water turned off.

If you’ve had your water turned off, please call 716-847-1065.

Here's how the Affordable Water Discount Program works.