In response to the COVID-19 pandemic, Buffalo Water is restoring service to all residents who have had their water turned off. If you’ve had your water turned off, please call 716-847-1065.

Here's how the Water Amnesty Program works.

Submit an application

We’ll guide you step by step. This should take less than 5 minutes.

Receive call from Buffalo Water

A customer service representative will follow up with you to complete the process.

Continue payment plan

Once you complete your payment plan, you’ll be on a path to sustainable water affordability!