In response to the COVID-19 pandemic, Buffalo Water is restoring service to all residents who have had their water turned off. If you’ve had your water turned off, please call 716-847-1065.

Here's how the Affordable Water Discount Program works.

Submit an application

We’ll guide you step by step. This should take about 10 minutes.

Submit proof of your situation

This includes documents like your paystubs. You can do this during your application or come back to this website any time in the next 30 days.

Get discount on your next water bill

If you’re approved, you’ll receive a discount on your next water bill.

In response to the COVID-19 pandemic, Buffalo Water is restoring service to all residents who have had their water turned off.

If you’ve had your water turned off, please call 716-847-1065.